Have any Questions ?

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Please read the questions below and if you can not find your answer, please send us your question, and we will answer you as soon as possible.


Can I request customisations for products listed on your website?

Absolutely! We love bringing your unique ideas to life. Simply contact us with your customisation request, and we’ll work closely with you to create a product/s that meet your specifications.

What if I'm looking for a product that's not available on your website?

We’re here to help you find what you need. Reach out to us with details of the product you’re searching for, and we’ll do our best to source it for you or offer a similar alternative.

How can I learn more about the products offered?

Each product on our website comes with a detailed description, including materials, dimensions, and care instructions relevant to that specific product. If you have further questions, don’t hesitate to ask!

Do you assist with conceptualising designs for projects?

Yes, we do! Our team is skilled in conceptualising and designing bespoke creations. Share your vision with us, and we’ll help bring it to life.

Know which of our products have special instructions for use

We recommend that all our sublimation mugs / products be hand washed rather than using the dishwasher.

How do I place an order?

Placing an order is easy!

  1. Choose your product, add it to your cart, and follow the checkout process.
  2. Our banking details will be provided on the order confirmation form sent through to you.
  3. You will then be required to make payment into our bank account, noting your order reference number.
  4. On confirmation and clearance of your payment in our bank account, order will be processed and sent to you within 7 working days.
  5. If you need assistance, we’re just a message away.
What payment methods do you accept?

We accept EFT and Bank Transfers. All transactions are protected with industry-standard security measures.

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